Terms & Conditions
These Terms & Conditions outline the rules, obligations, and legal agreements governing the use of JelTech's website, project engagements, and digital software development services.
01. Acceptance of Terms
By accessing, browsing, or utilizing the website jeltech.net, or by retaining JelTech ("we," "us," or "our") to perform digital design, engineering, or consulting services, you ("Client," "User," or "You") explicitly agree to be legally bound by these Terms & Conditions.
If you are entering into this agreement on behalf of a company, organization, or entity, you represent and warrant that you possess full legal authority to bind that entity to these Terms. If you do not agree with any part of these terms, you must not use our website or services.
02. Scope of Services
JelTech is a technology studio delivering bespoke digital solutions, including:
Individual service specifications, deliverables, schedules, and costs are established in individual Statements of Work (SOW), formal proposals, or service agreements executed between JelTech and the Client.
03. Proposals, Estimates & Change Requests
All price quotes and timelines provided in discovery calls or informal communications are preliminary estimates. Binding terms are solely established in an approved written Proposal or Statement of Work (SOW).
Scope Changes & Out-of-Scope Requests:
Any feature, design alteration, or third-party integration not explicitly detailed in the agreed SOW will be treated as out of scope. Such requests will require written client approval through a formal Change Request and may incur additional charges and timeline revisions.
04. Client Obligations & Collaboration
To ensure timely and successful delivery of projects, the Client agrees to:
- Provide required assets, high-resolution imagery, copy, logos, and brand guidelines in a prompt manner.
- Grant necessary administrative access, API keys, credentials, or hosting permissions required to perform work.
- Designate a primary contact authorized to provide approvals and technical decisions.
- Review milestones, deliverables, and prototypes within agreed feedback windows (typically 5 business days). Unreasonable delays in client feedback may lead to project milestone deferrals.
05. Payment Terms & Invoicing
Unless otherwise agreed in the SOW, standard project billing is structured across milestones (typically an upfront deposit before work commences, milestone disbursements, and a final payment prior to final code deployment or asset handover).
- Deposits: Upfront deposits are required to allocate engineering and design resources and are non-refundable once work has commenced.
- Invoice Due Dates: Invoices are payable upon receipt or within 14 calendar days from the invoice date.
- Delinquent Accounts: Failure to pay overdue balances may result in a pause in development activities, suspension of staging environments, or withholding of production deployment until balances are settled.
06. Intellectual Property & Ownership
We believe in complete transparency regarding intellectual property:
Deliverables & Client Ownership
Upon receipt of full and final payment for all billable work under an agreement, full ownership and copyright of bespoke source code, visual designs, and project deliverables developed specifically for the Client shall transfer to the Client.
Pre-Existing Materials & Open Source
JelTech retains ownership of any pre-existing code libraries, developer tools, reusable boilerplate, and general software utilities. Any third-party or open-source software incorporated into the deliverables remains subject to its respective open-source license.
Portfolio & Marketing Rights
Unless explicitly restricted under a signed Non-Disclosure Agreement (NDA), JelTech retains the right to display finished work, client brand logos, and case studies on our website, portfolio, and marketing collateral.
07. Confidentiality & Non-Disclosure
Both JelTech and the Client agree to treat all business information, technical architecture, proprietary trade secrets, customer databases, and product strategies disclosed during the engagement as strictly confidential.
Neither party shall disclose confidential information to any third party without prior written consent, except to necessary employees, contractors, or legal advisors who are bound by similar confidentiality commitments.
08. Warranties, Support & Disclaimers
Bug-Fix Warranty Period
JelTech provides a standard 30-day warranty following final delivery or launch. During this period, we will resolve any bugs or defects resulting from code we produced that deviates from the approved project specifications, at no additional charge.
This warranty does not cover issues caused by third-party hosting failures, external API changes, unauthorized client modifications to the codebase, or browser updates released after delivery.
Except as expressly set forth herein, all services and website contents are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied.
09. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall JelTech, its founders, directors, employees, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data loss, business interruption, or goodwill.
JelTech's total aggregate liability arising out of or related to any project engagement, whether in contract, tort, or otherwise, shall not exceed the total amount paid by the Client to JelTech for the specific service giving rise to liability during the three (3) months preceding the incident.
10. Termination & Cancellation
Either party may terminate an active project engagement with written notice if the other party materially breaches any term and fails to remedy the breach within 14 calendar days of receiving notice.
Upon cancellation, the Client shall pay JelTech for all work completed, hours logged, and non-cancelable expenses incurred up to the effective termination date.
11. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
The parties agree to attempt in good faith to resolve any dispute or controversy arising out of these Terms through amicable negotiations before initiating formal legal proceedings.
12. Contact & Legal Inquiries
For any questions, legal inquiries, or contract discussions concerning these Terms & Conditions, please reach out to our team: